About the Role We are looking for a Community Operations Intern to help grow and engage our user community for a product-led (PLG) platform serving R&D scientists and researchers. This role is ideal for someone with a technical or scientific background who understands how researchers think, communicate, and collaborate — and is interested in bridging science and product/user engagement.
What You’ll Do - Community Engagement: Support day-to-day engagement with our community of scientists and researchers. Moderate discussions across platforms (e.g., Slack, Discord, forums). Respond to basic user queries and escalate technical/product issues when needed.
- Community Growth (PLG Focus): Help design and execute initiatives to grow and activate users. Support onboarding experiences for new users. Identify ways to improve user engagement and retention.
- Content & Knowledge Support: Assist in creating community content (e....