Establish and develop a strategy aligned with the Product and Marketing departments.
Be the primary touch‑point of feedback between the Community and the Product Teams.
Represent our games across all social media channels.
Manage and produce entertaining and engaging content for multiple social media channels (e.g. Facebook, Instagram, Discord, YouTube, Twitter, TikTok).
Interact with the fans to obtain their feedback and to enhance their engagement with the game.
Build close relationships between Socialpoint and top influencers, elite fans, channel moderators, and community members to maintain a positive reputation and convey messages to all available channels.
Create engagement opportunities at in‑person and online events.
Provide regular and actionable feedback to game teams on the community’s sentiment, concerns and suggestions for game improvement.