Be the First Point of Support That Makes a Difference

We are looking for motivated and customer-focused Community Health Navigators to join our BSW (Bath & North East Somerset, Swindon and Wiltshire) Community Health Services Single Point of Access (SPA) team.

As a Community Health Navigator, you will play a vital role in helping patients access the right care and support at the right time. Acting as the first point of contact for patients, members of the public, healthcare professionals and colleagues, you will provide a professional, compassionate and efficient service across a range of community health services.

Working within a busy and supportive team, you will handle enquiries via telephone, email and post, providing information, guidance and signposting to appropriate services. You will also be responsible for processing referrals, maintaining accurate patient records, and ensurin...