This role requires someone who is comfortable engaging with highly technical audiences, including network engineers, architects, and IT operations professionals
The ideal candidate is eager to deeply understand BlueCat’s products, industry trends, and customer challenges in order to build credibility, facilitate meaningful conversations, and create valuable customer experiences
Bachelor’s degree in Marketing, Communications, Business, or a related field
3+ years of experience in community management, customer marketing, technical marketing, customer engagement, or a related role
Experience managing and moderating online customer communities
Strong understanding of customer engagement, advocacy, lifecycle marketing, and community‑building principles
Ability and willingness to learn technical networking concepts, products, and industry trends