JOB SUMMARY
The Communications Clerk is responsible for operating the switchboard, offering the best possible service to the public, physicians, and colleagues of the hospital.
ORGANIZATIONAL SUMMARY
Reports to: Supervisor of Telecommunications Supervises: Has no supervisory responsibility Key Working Relationships: Visitors, Volunteers, Security and Vendors Primary Customer Groups: Colleagues, Patients, Physicians and Visitors
Age/Population of Patients Served: Not Applicable
ESSENTIAL FUNCTIONS
Answers phone and directs calls to proper location in a courteous and timely manner using approved scripting. Operates Zetron Paging System to program, exchange, or issue pagers. Contacts American Messaging Service to have new or loaner pagers programmed for providers or ...