**Overview**



_As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA_



This position provides excellent customer-focused service by handling inbound telephone calls, supporting weekday call centers, University and Huntsman Cancer Hospital, providing accurate and detailed messaging services, and utilizing Epic to respond to patient inquiries. The incumbent navigates the customer through the system utilizing provided resources. This position makes a difference for customers by maximizing efficiency by ensuring the accuracy of the information flow between di...