Be at the heart of client experience in a team that combines service excellence with technology-enabled solutions. You’ll help clients and their suppliers resolve issues quickly, adopt new capabilities, and strengthen day-to-day working relationships. Join a global firm where you can build consultative service skills, deepen product expertise, and grow your career. If you enjoy solving problems, communicating with confidence, and improving the customer journey, we’d like to meet you.
As a Client Service Account Manager in Operations, you will manage relationships with multiple clients and their suppliers while delivering high-quality service through phone and email channels. You will resolve routine and complex inquiries in a fast-paced environment and educate users on the products they use for expense reporting and payments. You will also act as an account manager by supporting reporting needs, coaching clients on best practices, and helping with new product ado...