Responsibilities

• Debt Recovery: Contact clients to collect overdue payments while maintaining a professional and courteous approach.
• Record Management: Maintain accurate records of interactions, payment agreements, and account statuses in company systems.
• Compliance: Follow legal and company guidelines during collection efforts to ensure ethical and effective practices.

Qualifications

• Communication Skills: Strong negotiation and interpersonal skills to interact effectively with clients and resolve payment issues.
• Attention to Detail: Ability to maintain accurate records and follow up on outstanding accounts systematically.
• Knowledge of Regulations: Familiarity with debt collection laws and compliance standards to ensure ethical practices.