Description
We are looking for a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for collections, managing past-due accounts, maintaining customer communication, and more!


Responsibilities:

• Review past due accounts, determine appropriate next steps, and work toward practical solutions.

• Contact customers regarding past-due balances and follow up on payment status.

• Answer customer questions related to balances and invoices.

• Assist customers with making payments on past-due accounts and provide support with available payment options.

• Maintain accurate records of account activity, payment updates, and customer communication.
Requirements
• 1+ years of experience in a collections or billing role.

• Proven ability to manage collections and handle sensitive financial matters.

• Working knowledge of Excel and ERP systems.

• Strong communication and...