On-site - Quezon City 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

Key Responsibilities:

• Handle calls to customers regarding past due accounts
• Negotiate payment plans and provide suitable solutions based on customer needs
• Maintain accurate records of customer interactions and payment commitments
• Ensure compliance with company policies and collection regulations
• Deliver excellent customer service while achieving collection targets

Qualifications:

• High School or Senior High School graduate
• At least 2 years BPO experience
• Minimum of 6 months collections experience (financial, banking, telco, healthcare, or similar)
• Strong communica...