Description
Key Responsibilities

+ Monitor AR aging and prioritize collection efforts on delinquent accounts

+ Contact customers via phone and email to collect past-due balances

+ Negotiate payment plans and resolve outstanding issues

+ Research and resolve billing discrepancies, short payments, and disputes

+ Maintain detailed documentation of collection activity and customer interactions

+ Partner with internal teams (AR, sales, customer service) to resolve account issues

+ Escalate high-risk accounts as needed and recommend write-offs when appropriate

+ Support month-end close with reporting on collections activity and aging

+ Track and report on KPIs such as DSO, past-due percentages, and cash collections


Requirements
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We o...