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Collections Specialist

Company

De Castro Consulting

Location

manila, metro manila

Type

Full-time

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Work Setup: Fully Onsite, McKinley Taguig (Monday to Friday - 8AM to 5PM)

Environment: Office-based, professional setting.

Physical Requirements: Extended periods of computer and phone use.

Equipment Used: Computer, headset, and standard office tools

Monthly Salary: 24,200

  • Contact customers via phone, email, or SMS to follow up on overdue accounts.
  • Negotiate repayment plans or settlements within company policies and guidelines.
  • Provide courteous, professional support and education on payment terms and account details.
  • Manage assigned customer portfolios to ensure prompt and effective recovery.
  • Identify high-risk accounts and recommend appropriate collection strategies.
  • Maintain accurate records of communications, payment arrangements, and collection efforts in the s...

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