On-site - Manila 1-3 Yrs Exp Bachelor Full-time
Job Description
Work Setup: Fully Onsite, McKinley Taguig (Monday to Friday - 8AM to 5PM)
Environment: Office-based, professional setting.
Physical Requirements: Extended periods of computer and phone use.
Equipment Used: Computer, headset, and standard office tools
Monthly Salary: 24,200
- Contact customers via phone, email, or SMS to follow up on overdue accounts.
- Negotiate repayment plans or settlements within company policies and guidelines.
- Provide courteous, professional support and education on payment terms and account details.
- Manage assigned customer portfolios to ensure prompt and effective recovery.
- Identify high-risk accounts and recommend appropriate collection strategies.
- Maintain accurate records of communications, payment arrangements, and collection efforts in the s...