College graduate (BSA, or any related Accounting and Business courses)
With at least 1-2 years in customer service environment and at least 1 year in Collections/Accounts Receivable
Effective communication and interpersonal skills
Ability to handle large volume of email communications and phone calls
Willing to work onsite and night shift
Job Description:
Monitor the customer accounts in your assigned portfolio.
Submit all customer specific documentation requirements to secure payment.
Take proactive actions to encourage timely customer payments by sending statements to customers and developing a professional relationship with the customer’s AP team.
Research all disputes/short payments/credits brought to your attention by the cash application team or by the customer.
Act upon the resolution of identified customer ...