Collections - OH

Company

Phaxis LLC

Location

Gahanna, Ohio, United States

Type

Full-time

                Key Responsibilities:

  Manage a portfolio of delinquent accounts, tracking outstanding balances and prioritizing collection efforts

  Contact debtors via phone, email, and fax to discuss account status and secure payment

  Negotiate payment plans, settlements, and payoff deadlines in alignment with company policies

  Process requests for authorization hold removals and ensure timely follow-up

  Utilize skip tracing techniques to locate hard-to-reach individuals

  Investigate and resolve billing discrepancies, disputes, and client concerns

  Monitor aging reports to ensure timely collection and accurate account status updates

  Maintain detailed and accurate records of all collection activities and communications

  Build professional, trust-based relationships with clients to encourage repayment and prevent future delinquencies

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