Job description:



Collections Manager Responsibilities:



- Overseeing staff members and ensuring the accurate and timely invoicing of customers.

- Setting payment collection goals and targets for the department.

- Creating and implementing a strategy to improve the collection of outstanding credit.

- Implementing collection policies and procedures to avoid excessive outstanding credit.

- Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.

- Implementing deadlines for invoicing and payment collection.

- Negotiating with customers in cases when nonpayment occurs.

- Preparing monthly feedback reports on payment collections.

- Remaining informed of any legislative procedural training regarding debt collection.

- Training and mentoring of staff members in the collections department.