Role Overview
As the Collections Manager, you will be responsible for overseeing the end-to-end collections process for our US and International markets within the Global Capability Center (GCC). You will lead, mentor, and strategically drive a high-performing team of collections specialists to ensure the timely recovery of outstanding debts, optimize collection rates, and minimize delinquency.
This role requires a strategic thinker with strong leadership capabilities, deep expertise in international collections, and hands-on experience with large-scale ERP systems.
Key Responsibilities
Team Leadership & Performance Management