Step into a pivotal role as a Collections Coordinator with Jonas Software located in Markham, ON. Utilize your strong organizational and negotiation skills to address collection issues effectively.
This role features responsibility for managing oversights in collections and working collaboratively across departments. Candidates should possess a minimum of three years of experience in B2B collections. You will engage with customers on support holds, prepare provision reports, and collect overdue accounts, focusing on customer satisfaction and results.
Key Responsibilities:
• Handle escalated collections and negotiate payment arrangements
• Prepare reports for management regarding A/R balances
• Hold A/R meetings and follow up on action items
• Investigate NSF payment issues with banks and customers
• Collect payments on accounts overdue for over 30 days
Requirements:
• Minimum of 3 years in B2B collections
• Strong negotiation and communication skills
• ...