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Collections Consultant

Company

MVIA

Location

Remote, wes kaap

Type

Full-time

Are you a confident communicator with a passion for resolving payment issues and helping clients stay on track financially? We’re looking for a Collections Agent to join our dynamic Accounts Department . This is your opportunity to work in a supportive, fast-paced environment where your skills and experience make a real difference.

The ideal candidate should have strong objection handling skills, numerical proficiency, a good understanding of financial statements and needs to have experience in a call centre environment. You should be polite, reliable, knowledgeable, and adaptable.

Responsibilities

  • Making outbound calls to clients regarding missed payments
  • Creating and managing payment arrangements
  • Explaining the consequences of missed payments to clients
  • Reading and understanding client financial accounts
  • Handling incoming calls related to overdue payments
  • Documenting call outcomes a...

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