Collections Account Agent

Cebu City | Onsite

Caldwell Communication



About Caldwell Communication

Caldwell Communication is actively hiring Collections Account Agents in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.



Job Description

We are hiring Collections Account Agents to assist clients with outstanding balances, payment arrangements, and account-related concerns while providing professional and respectful customer support.



Responsibilities:



-Contact customers regarding outstanding balances via phone, chat, or email

-Negotiate payment arrangements and provide account solutions

-Assist with billing...