Responsibilities

• Collecting payments via credit card or direct debit via phone


• Negotiating settlements to accept a percentage of the debt


• Logging every contact attempt and the outcome of the contact


• Removing settled debts and deceased individuals from records


• Updating credit files when debts are satisfied


• Beginning legal proceedings, such as foreclosure or repossession, when debts can’t be settle


• With at least 6 months experience

Qualifications

• Educational Qualifications: High/Senior High School diploma required.


• Experience Level: Less than 1-year experience in a related field.


• Skills and Competencies: Basic communication, teamwork, and problem-solving skills.


• Responsibilities and Duties: Assist in daily operations, support senior staff, and complete assigned tasks.