We are looking for an experienced Collection Lead to build and manage our end-to-end collections function in a digital lending environment. This is a strategic role — you will be responsible for designing the full collection lifecycle, from early delin...

Experience

• 3–5+ years in collections / recoveries (fintech, lending, banking)
• Experience with DPD segmentation and call center operations
• Experience managing collections teams
• Experience with automated collections tools
• DebiCheck experience is a strong plus
• Experience in South Africa or NCA knowledge is a plus

Skills

• Strategic and analytical thinking
• Data-driven decision making
• Experience building processes from scratch
• Understanding of payment flows and repayment behavior
• Team leadership skills

Personal qualities

• Strong ownership and accountability