We are looking for an experienced Collection Lead to build and manage our end-to-end collections function in a digital lending environment. This is a strategic role — you will be responsible for designing the full collection lifecycle, from early delin...

Experience 3–5+ years in collections / recoveries (fintech, lending, banking) Experience with DPD segmentation and call center operations Experience managing collections teams Experience with automated collections tools Debi Check experience is a strong plus Experience in South Africa or NCA knowledge is a plus Skills Strategic and analytical thinking Data-driven decision making Experience building processes from scratch Understanding of payment flows and repayment behavior Team leadership skills Personal qualities Strong ownership and accountability Proactive mindset Ability to balance recovery and customer experience Nice to have Experience launching new markets Experience with CRM, dialers, SMS platforms Experience with au...