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Cluster Director of Spa / 区域水疗总监

Company

Shangri-La

Location

Beijing, Beijing

Type

Permanent

We are looking

for someone who:
  • Bachelors degree in Hospitality Management, Business Administration, or a related field (preferred).
  • 5+ years of progressive spa leadership experience, with at least 2 years in a regional or multi-property role (luxury hotel/spa background required).
  • Proven record of driving revenue growth, optimizing P&L, and boosting guest satisfaction scores (e.g., Dianping, Trip Advisor).
  • Deep expertise in spa operations: treatment menu design, retail merchandising, inventory management, and therapist scheduling.
  • Strong financial acumen: budget planning, cost control, and KPI analysis.
  • Exceptional leadership skills: ability to inspire teams, resolve conflicts, and develop talent across multiple locations.
  • Excellent communication and interpersonal skills; fluent in English (written and verbal) with Chinese as the native language.
  • Flexibility to work various shifts and willingness t...

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