Pure IP, a BCM One company, is looking for Cloud Support Engineers to join our dynamic team where innovation meets expertise. This position will play a pivotal role in the deployment and support of Pure IP’s Cloud Services customers. Your focus on technical support and deployment activities will help shape the future of our UC and Collaboration services. Expand your technical capabilities while diving into hands‑on configuration of platforms like Microsoft Skype for Business Server, SfB Online, and Teams.
This role will take charge of monitoring ServiceNow support queues, owning incidents and problems, and collaborating with vendors for fault resolution. It isn’t just about troubleshooting; it is about technical ownership of migration and deployment work packages, provisioning new services, and ensuring a secure, highly available solution. If you are passionate about Microsoft O365, possess fundamental knowledge of Active Directory (Azure/On‑Prem), and ...