Install and configure software and related automation tasks
- Manage servers and other related technology tools - Set up accounts and servers for windows/linux operating systems - Monitor performance and maintain systems according to requirements - Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels and conduct root cause analysis - Ensure security through access controls, backups and hosts firewalls - Ensure patching is done monthly and systems are upgraded with new releases and models - Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening. - Respond promptly to Incidents and SRs - Generate and Review Accounts monthly or as per required - Explore automation where possible - Researching and recommending new approaches to improve the computer system. - Providing technical support when requested within and after office hours - Develop expertise to train ...