Netrix Global is seeking a Cloud Engineer responsible for managing Netrix and its customers' IT infrastructure (on-prem/hosted and cloud environments). The Cloud Engineer reports to the TOC/NOC Manager under Managed Services and serves as an escalation point for the TOC/NOC, Service Desk, and Systems Team.
The ideal candidate will have 5-7 years of hands-on experience and advanced skills in administering, managing, monitoring, and troubleshooting Windows/Linux Server environments, as well as Virtualization (Hyper-V and VMware), and familiarity with Backup Technologies.
This position requires excellent verbal and written communication skills as the primary point of customer interaction for incidents and service requests.