DHA Phase 6, Lahore, Pakistan | Posted on 04/22/2026
Job Description
Administrative Support
- Schedule and confirm patient appointments via phone, email, or scheduling software.
- Prepare and send reminders for upcoming appointments or follow-ups.
- Maintain and update patient records in the electronic medical records (EMR) system.
- Assist with insurance verification and pre-authorization processes.
- Manage incoming and outgoing correspondence, including emails and faxes.
- Serve as the first point of contact for patients, addressing inquiries with professionalism and empathy.
- Escalate complex patient concerns to the appropriate medical staff or departments.
- Collect patient information and update records during virtual check-ins.
- Provide patients with instructions for telehealth sessions and other virtual services.
Office Coordination