Position Purpose: To educate and support members with the aim of empowering them to manage their disease better thereby improving their health outcomes and limiting healthcare costs whilst maintaining quality of care.

Experience: 5 years relevant managed care, health risk and clinical customer service within Medical Scheme Administration Industry or similar.

Solid working experience with the following:

• HIV, Oncology, Diabetes, Asthma, Renal Failure and Cardiac diseases, mental health management and holistic management of these conditions
• Motivational counselling and health education techniques

Qualifications: Registered Nurse with medical diploma/degree and valid SANC registration (MANDATORY REQUIREMENT)

Accountabilities:

Client service delivery and quality

• Follow procedures and cooperate with peers and leader for best possible service delivery