GENERAL DESCRIPTION

Provides clinical and administrative support to healthcare providers and care teams by coordinating patient flow, assisting with documentation, and helping ensure efficient, high‑quality patient care.

QUALIFICATIONS

• High school diploma or general education degree (GED); no exceptions. 
• At least one (1) year of clinical experience required, two (2) years preferred. 
• Completion of a clinical, medical, or nursing assistant training program or additional clinical certifications (e.g., phlebotomy, EKG, POC testing) preferred.

COMPETENCIES

• Patient care support and basic clinical skills
• Knowledge of medical terminology and routine clinical procedures.
• Proficiency with electronic health records and clinical documentation.
• Effective communication and patient interaction skills.
• Strong attention to detail and accuracy.