The Patient Coordinator plays a critical role in ensuring a seamless and positive patient experience at the Clinic. Acting as the first point of contact for patients this role involves managing appointments, handling patient inquiries, assisting with administrative tasks and supporting the Clinic Manager in ensuring smooth clinic operations. The Patient Coordinator is responsible for maintaining excellent patient relationships, ensuring high levels of customer satisfaction and contributing to the clinic's overall efficiency.

Patient Coordination & Customer Service

• Serve as the primary point of contact for patients, addressing inquiries and providing information on clinic services.
• Greet patients in a professional and friendly manner, ensuring a welcoming atmosphere.
• Schedule, reschedule, and confirm patient appointments to minimize wait times.
• Assist patients with pre‑appointment paperwork, insurance verification, and necessar...