**ADP is hiring a GlobalView Application Services Consultant****Responsibilities**:- Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation.Lead is escalation.
- Prepare functional specifications and change control requests; including design and configuration details.Test and document change control requests.Lead handles most complex- Provide consulting services to client base.Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise.Develop and conduct lifecycle mini-project solutions.Lead handles most complex.
- Deliver effective client communications and ticket management/resolution via CRM.Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering.
- Communicate effectiv...