JD: Call Center Representative

Experience: 2+ Years

Working Days: 6 Days Working

Employment Type: Contractual (1 Year)

Notice Period: Immediate Joiners Preferred

Job Summary

We are looking for a dedicated and customer-focused Call Center Repesentative to manage customer interactions, resolve queries, maintain records, and ensure high levels of customer satisfaction. The ideal candidate should possess strong communication skills, problem-solving abilities, and basic technical knowledge.

Must Have Skills

• Communication Skills: Good verbal and written communication skills in English and regional languages.
• Tech Proficiency: Basic computer knowledge and familiarity with CRM tools, MS Office, and data entry systems.
• Customer Handling Skills: Ability to interact with customers professionally and patiently.
• Problem-Solving Ability: ...