Title: Client Support Officer (B2B, Email Support,Global Fintech Payments Solutions)

Role: Client Support,Customer Support, B2BFintech Payment Infrastructure

Location: Quezon City, Philippines

Company: Leading Global Fintech Company

Position Type: Full-Time

Reporting to: Head of Global Support

Job Brief

We're hiring a Client Support Officer (B2B, Global Fintech Payments Solutions)to join the front line of a global fintech company that powers real-time cross-border payments in over 130 countries. This Manila-based role supports a direct payment rail (API) used by some of the biggest B2B and B2C payment platforms in the world.

As part of our Customer Experience (CX) support team, you'll work closely with global ops centers across APAC, Eurpoe, and Africa, handling real-time transaction issues, outages, a...