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Client Success Manager (ILO)

Company

HawodTech Solutions Inc.

Location

Mabinay, Central Visayas

Type

Full-time

Job Description:

Qualifications

  • Experience of at least three (3) years as a Supervisor or Manager for a company in a related field.
  • Possesses a Bachelor's degree in any field.
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Sales/Marketing experience is a plus but not required!

    • Responsibilities

  • Responsible for maintaining and strengthening relationships with clients assigned to him/ her through consistent customer contact.
  • Regularly updates clients on account status and other immediate concerns that arise during the campaign.
  • Minimizes client attrition by renewing service contracts.
  • Identifies potential client concerns and proactively resolves them.
  • Upsell clients on other products and services offered by the company
  • Makes sure that the client`s quota and needs are met within the specified time f...

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