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Client Success Manager cum Project Manager (EdTech Products)

Company

TAIDII PTE. LTD.

Location

singapore, singapore

Type

Full-time

We are looking for a proactive, people-oriented Client Success Manager cum Project Manager to join our growing team! This hybrid role combines client relationship management with hands‑on project coordination to deliver exceptional service and successful product implementation.

You’ll act as the main point of contact for our clients—ensuring their satisfaction while simultaneously driving the planning, execution, and delivery of projects. If you’re highly organized, customer‑centric, and enjoy managing multiple priorities, we’d love to hear from you!

Key Responsibilities

Client Success & Account Management

  • Manage and grow long‑term relationships with assigned clients by understanding their business needs and ensuring satisfaction
  • Provide onboarding support, product installation, user training, maintenance, and troubleshooting
  • Respond to client inquiries in a timely, professional manner and foll...

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