Drive client relationships and business growth at Culligan Niagara as a Client Success Manager. This senior-level role focuses on customer retention and supporting English and Spanish-speaking clients across the Niagara Region.
Culligan Niagara seeks an experienced Client Success Manager to strengthen customer retention, enhance client satisfaction, and manage business development initiatives. Aimed at both residential and commercial markets, this role emphasizes relationship management, leadership, and exceptional communication skills. Your efforts will directly impact client success and operational efficiency across diverse communities.
Key Responsibilities:
• Build long-term relationships with clients in various sectors
• Support customer retention and satisfaction initiatives
• Professionally manage customer escalations and concerns
• Collaborate with teams to enhance customer service
• Maintain detailed records of client communications
Requirements:
• 20...