Coleman Information Technology Group, Inc. is looking for a new Client Service/Technical Assistant team member with competent to proficient IT skills to join our team. This is a unique opportunity for the right person to strengthen his or her IT, and client support skills. The person in this position acts as a primary point of contact for our clients, documenting and responding to incoming technical support requests while simultaneously training and improving IT skills to prepare for moving toward greater challenges and responsibilities on our team. To be successful in this position, the candidate needs to be a high-energy individual, a people person and passionate about learning more about the Information Technology field. This position will help identify user problems and learn to work within our structured problem management and resolution process to remediate issues, while working with other resources and vendors to deliver effective support services.



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