Job Responsibilities Responsible for greeting clients, determining the needs of the clients and patients, and completing the check‑in and check‑out process. Models a professional and courteous manner with staff and clients. Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in‑hospital procedures, and other services that require the doctors’ and technicians’ time. Helps with client reminders for annual health assessments, parasite checks, dentistry, senior care, etc. Pulls patient charts for daily scheduled appointments and collects information to make necessary updates, including the creation of new charts, when appropriate. Assists technician in filling prescriptions with appropriate medication and providing routine instructions to owners on the proper administration of the medication. Performs over‑the‑counter sales of merchandise s...