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Client Services Representative

Company

National Veterinary Associates

Location

Remote, wes kaap

Type

Full-time

Job Responsibilities

  • Responsible for greeting clients, determining the needs of the clients and patients, and completing the check‑in and check‑out process. Models a professional and courteous manner with staff and clients.
  • Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in‑hospital procedures, and other services that require the doctors’ and technicians’ time.
  • Helps with client reminders for annual health assessments, parasite checks, dentistry, senior care, etc.
  • Pulls patient charts for daily scheduled appointments and collects information to make necessary updates, including the creation of new charts, when appropriate.
  • Assists technician in filling prescriptions with appropriate medication and providing routine instructions to owners on the proper administration of th...

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