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Client Services & Operations Manager

Company

Lord Breakspeare Callaghan Llc

Location

Florida, Miami

Type

Permanent

Job Description Job Description

Busy CPA and tax firm looking for a highly organized and proactive person to manage client communication, workflow coordination, onboarding, billing follow-up, and day-to-day office operations.

This is NOT a front desk/receptionist position. We are looking for someone who can help manage projects, keep clients on track, organize workflows, and support the overall operations of the firm.

Responsibilities:

  • Follow up with clients for missing documents and deadlines
  • Manage client communication by phone and email
  • Coordinate workflow and project status
  • Onboard new clients and assist with portal setup
  • Prepare invoices and follow up on payments
  • Help maintain organized systems and processes
  • Support management with daily operations

Requirements:

  • Strong communication and organizational skills
  • Ability to multitask and manage deadlines
  • Professional and det...

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