A Client Services Manager manages and leads a team of virtual assistants, ensuring their performance aligns with client expectations.

Responsibilities

• Managing day-to-day planning, operations, and problem-solving for a team of Medical Client-VA pairs.
• Partnering with clients to create task lists that enhance productivity and profitability.
• Working with clients to grow their businesses utilizing all services offered by Global Medical.
• Medical Client-VA management.
• Managing client needs with Global Medical’s services: mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.

Qualifications

• A degree in a medical or healthcare-related field is preferred.
• At least three years of Healthcare/Medical Management/Remote Management experience; familiar with operational processes.
• Highly proficient in the Eng...