Our client, a leading customer communications company, is looking for a Client Services Associate to join their team in Sunderland.

Are you a dynamic and customer-focused individual looking for a new challenge? We are currently seeking a Customer Experience Associate to join a leading company who specialises in BPO (Business Processing Outsourcing). This is a fantastic chance to join a forward-thinking organisation and make a real impact on the customer journey.

As a Customer Experience Executive, you will work with a team of 12 and be responsible for delivering exceptional service to our valued customers. You will play a key role in ensuring that every interaction with the company is positive and memorable, providing support and guidance to resolve any issues or queries. This is a fantastic opportunity to showcase your excellent communication and problem-solving skills, as well as your ability to build strong relationships with customers.

To be successful...