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Client service manager / Spanish - Madrid based

Company

Confidential

Location

madrid, comunidad de madrid

Type

Full-time

Key Responsibilities

  • Activity Management:
    • Consolidate and validate Key Performance Indicators (KPIs) for site activities.
    • Contribute expertise to various projects and identify key personnel to involve.
    • Develop and implement action plans to improve KPIs.
  • Team Management:
    • Develop team leaders and employees.
    • Assess and approve recruitment needs within your scope, aligning with the company's caring values.
    • Define and challenge collective and individual annual objectives for the team.
  • Collaboration:
    • Serve as the liaison to the Regional Manager, providing visibility into team activities.

Education: Mín. Bac 2y +

Successful experience in team management, demonstrating leadership and coordination skills.

Quality: interpersonal skills/Stress management: knowing how to manage complex or confl...

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