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Client Scheduling Coordinator

Company

ICONMA, LLC

Location

United States, United States

Type

Full-time

Our Client, a Property and Casualty Insurance company, is looking for a Client Scheduling Coordinator for their Whitehouse Station, NJ/Hybrid location. Responsibilities:

+ Acting as the point of contact between Client and the client throughout the home assessment scheduling process

+ Making a high volume of outbound contacts (calls/emails) to secure appointments

+ Maintain an appointment-setting process that accommodates the needs of both clients and business partners

+ Follow through with all tasks in an effective and efficient manner by using company and department resources

+ Consistently complete tasks with an increased focus on the details to improve the scheduling experience

+ Proactively and clearly communicate needs and concerns

+ Work to collaboratively respond to inquiries within 24 hours of receipt

+ Provide trends, availability issues, and scheduling concerns in a timely manner to leadershi...

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