The Client Recruitment Quality Lead is embedded within the client recruitment program and is responsible for implementing and maintaining established quality assurance frameworks to ensure error-free execution in recruitment operations.

This position drives operational excellence through rigorous quality control measures, ensures 100% compliance with established protocols, and embeds quality assurance as a fundamental way of working rather than a mere checklist approach.

Work location: London, United Kingdom (EC1V)  

Work Set up: x1 day per week in London office 

Duties and Responsibilities:

• Executes established quality assurance programs to achieve 100% compliance.
• Maintains and enforces operational controls through systematic auditing of recruiter interactions and performance.
• Delivers real-time feedback to the Leadership te...