**About this role:**

**The Operations Delivery Analyst runs, supports, or enables commercial transactions for Cisco’s customers, partners, or internal stakeholders. They specialize in one or more areas of the end-to-end commerce process. The Client Operations Manager drives efficiency in operational processes with a focus on removing friction for stakeholders, improving productivity and ensuring positive customer experience and maintaining data quality. Ensure that Cisco’s customers’, partners’ and internal stakeholders' transactions are executed seamlessly, with a constant focus on customer experience. Identify opportunities to streamline, automate or outsource segments of Cisco’s commerce processes or internal processes.**

**Enable clients to do business with Cisco more easily thru self-serve options, training. Perform data analysis using specialized domain knowledge and business expertise. Identify patterns in data, draw insights and make recommendations to fix iss...