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Client Navigator

Company

Access Dubuque

Location

Dubuque, IA

Type

Full-time

Client Navigator

**Hillcrest Family Services**

1 Positions

ID: 587680581

Posted On 03/20/2026

Refreshed On 05/21/2026

**Job Overview**

Come Join Our Team!

Shift: 10:00a.m. to 7:00p.m.

**Responsibilities**

The **Client Navigator** serves as the first point of contact for clients/patients and provides individualized assistance to facilitate their access to quality care. The Client Navigator ensures that patients are informed of potential care options and connect them with appropriate resources. Addition, you will:

+ Provide clear, client-centered guidance on care processes, program expectations, and treatment pathways; offer support to reduce anxiety and build trusting relationships.
+ Serve as a care navigator by helping clients understand available services and how to access them effectively.
+ Facilitate and schedule client/patient appointments/referrals with appropriate provider...

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