Salary Range: Up to £30,000 gross per annum, car allowance and a fuel card are provided on top

Contract type: Full-time

Location: all areas in London

About the role:

We are seeking an enthusiastic, proactive, and experienced Customer Liaison Officer with excellent communication and customer service skills.

You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents.

Your responsibilities will include:

• Communicate with residents to organise property visits
• Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done
• Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfactio...