About the role

The Manager, Retail & Client Insights is a strategic analytics role within the Fragrance & Beauty division, responsible for transforming retail and client data into actionable insights that drive business performance, client engagement, and lifetime value.

Sitting at the intersection of analytics, business strategy, and omnichannel experience, you will partner with cross-functional teams to translate complex data into clear, decision-ready insights. You will play a key role in strengthening the division’s ability to understand client behaviors, optimize experiences, and enable more informed, data-driven decisions across boutiques, marketing, and client development.

What impact you can create at CHANEL

You will act as a trusted insight partner, elevating how data is used to shape strategy, enhance client experience, and drive performance.