We are looking for a passionate and client-focused Client Experience Executive to join our growing team. The ideal candidate will serve as the primary point of contact for clients, ensuring a seamless and delightful experience throughout their journey with ZoChord — from onboarding to post-implementation support.
Requirements
Build and maintain strong, long-term relationships with clients.
Proactively engage with clients to understand their needs, concerns, and feedback.
Ensure timely resolution of client queries and escalations.